Non-refundable airline tickets — important rules

• Many promotional, discounted, and fixed-date airfares are issued as non-refundable or with heavy cancellation / change penalties, as defined by the airline’s fare rules.
• Cancellations, no-shows, or schedule changes initiated by you may result in no refund, or only taxes / partial amounts after the airline applies its charges.
• Name corrections must match passport / ID exactly; airlines may deny boarding or charge fees for changes — some tickets cannot be amended at all.
• Fuel surcharges, taxes, and service fees are often non-refundable even when a partial fare refund is allowed by the airline.
• If a flight is cancelled by the airline, refund or rebooking follows that carrier’s policy and applicable law — not guaranteed as a full cash refund.
• By booking a fixed departure, you accept that airline fare rules are binding and may limit or exclude refunds. Always confirm fare type at the time of payment.

Full details: Refund Policy · Questions? Contact us before you pay.